Reference & Information Services
| Reference & Information Services | ||||
| Tawk.to (ask a librarian - free apps) | Jan-May | June-Present | Complains | Addressed |
| Real-Time Chat | 54 | 66 | 0 | 120 |
| Ticket | 37 | 20 | 0 | 57 |
| Library Facebook Page | Complains | Addressed | ||
| Messages | 78 | 88 | 0 | 166 |
| Page View | 325 | 66 | 0 | 391 |
| Personal Inquiries in E-mail or Messages | Jan-May | July-Present | Complains | Addressed |
| Graduate Studies Librarian - Alva | 30 | 0 | 30 | |
| Graduate Studies Librarian - Alva/MOC | 7 | 24 | 0 | 31 |
| Reference/Reader's Librarian - Carina | 11 | 40 | 0 | 51 |
| Serial Librarian - Sheena | 7 | 0 | 7 | |
| Acquisition/Catalog/IR/--Cyrus, Neonem and Ninda | 20 | 0 | 20 | |
| Document Delivery Services | January-Present | |||
| College of Business | 5,091 | |||
| Graduate Studies | 2,653 | |||
| College of Education | 375 | |||
| College of Science & Technology | 10,837 | |||
| College of Nursing | 13,310 | |||
| College of Health & Theology | 6,911 | |||
| General Total | 39,177 | |||
| Digitization | No. of Books | No. of Chapters Delivered | ||
| College of Business | 16 | |||
| Graduate Studies | 17 | |||
| College of Education | 22 | |||
| College of Science & Technology | 23 | |||
| College of Nursing | 7 | |||
| College of Health | 24 | |||
| College of Theology | 1 | |||
| 110 | ||||
| April-Present | ||||
| Downloaded e-Books | ||||
| 380 Titles | ||||
| Turnitin Service | No. of Title (theses & Dissertations) | No. of students & faculty Catered | ||
| January - Present | January - Present | |||
| Total | 77 | 83 |
